This version of our Privacy Policy is effective from 1st December 2022.

Your privacy is important to Market Research Hub and we are committed to maintaining the security of all personal information and have taken all reasonable steps to ensure that all data is treated securely and in accordance with this privacy policy. This Privacy Policy covers how we collect, use, disclose, transfer, and store your information.


What we collect

When you visit, we automatically collect certain information using a third-party service, Google Analytics.  We collect:

your IP address

details of which version of web browser and operating system you used

information on how you use the site, by using cookies and page tagging techniques

which country you are from

We cannot identify you personally from this information and will not associate any data gathered from this site with any other personal identifying information from any source.

We do not attempt to collect any personal data about you unless you provide it to us voluntarily by any of these reasons:

sending an email

completing our contact form

requesting a quote or other information


Why we collect this information

The information we collect helps us to:

ensure that content from our site is presented in the most effective manner for you and for your device

perform analytics on our site traffic to help us improve the content and presentation of our site

carry out marketing activities, including email marketing and online advertising and remarketing to our previous site visitors on sites owned by third-party vendors, including Google, Microsoft and Meta. These third-party vendors use cookies on our site to serve adverts based on your past visits

provide you with information that you request from us, where you have consented to be contacted for such purposes

carry out our obligations arising from any contracts entered into between you and us

notify you about changes to our service

The information that we collect can only be viewed by authorised people at Market Research Hub.


Your data protection rights

Under data protection law, you have the right to:

access the information we hold about you

rectify information that may be incorrect

ask us not to contact you

ask us not to use any of the information we collect or to restrict the processing of your information

ask us to delete the information that we hold about you

If you wish to exercise any of these rights, please send your request to


Sharing your information

We will never share your information with any other organisations for the purposes of direct marketing.

We sometimes work with partners who provide elements of services for us. We have contracts in place with our data processors. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will not share your personal information with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

In some circumstances we are legally obliged to share information. For example under a court order or where we cooperate with other European supervisory authorities in handling complaints or investigations. In any scenario, we’ll satisfy ourselves that we have a lawful basis on which to share the information and document our decision making and satisfy ourselves we have a legal basis on which to share the information.

In the event of a sale, merger, liquidation, dissolution, reorganization or acquisition of Market Research Hub, the acquiring party would agree to be bound by the terms of Market Research Hub privacy policy before any information would be transferred.


Where your information is stored

We store your information, whenever possible, on secure servers in the UK or the European Economic Area (EEA).  Market Research Hub is committed to keeping personal data secure and will take all reasonable precautions to protect personal information from loss, misuse or alteration. Data stored on internal network servers are protected by firewalls and other appropriate security mechanisms.


Revision to this privacy policy

Market Research Hub reserves the right to modify and update this policy and its related business practices at any time. Please view this privacy policy on a regular basis.  The date of the last revision is always show at the top of the page.


Contact us

If you have any questions concerning our privacy policy, please contact us by email at

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